PRIVACY POLICY & PATIENT PRIVACY PRACTICES

Last Updated: October 8, 2026

Website: https://matchpointhealth.co

MatchPoint Health is operated by MatchPointJR LLC, doing business as MatchPoint Health ("MatchPoint Health," "Company," "we," "us," or "our").

Introduction

At MatchPoint Health, protecting your privacy is fundamental to the trust you place in us.

We recognize that making decisions about your health is personal. Whether you are exploring our healthcare programs, registering for an account, completing a medical intake questionnaire, or receiving treatment through our network of independent licensed healthcare providers, we are committed to respecting your privacy and handling your information responsibly.

This Privacy Policy explains how information may be collected, used, processed, maintained, shared, and protected when you interact with MatchPoint Health's website, patient portal, communications, and associated services.

It also explains important rights concerning your personal information and how federal and state healthcare privacy laws may apply to protected health information.

MatchPoint Health facilitates access to healthcare services provided by independent licensed medical professionals and authorized pharmacy partners. Clinical services, medical decisions, prescriptions, and medical records may be governed by separate privacy notices issued by the healthcare entities responsible for those services.

Please review this Policy carefully.

PART I — WEBSITE PRIVACY POLICY

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The MatchPoint Health website at https://matchpointhealth.co.
  • MatchPoint Health-branded online registration and patient account interfaces.
  • Website contact forms, inquiries, and customer support communications.
  • Email and text communications associated with our nonclinical services.
  • Online purchases, subscriptions, and billing administration.
  • Marketing campaigns, referral programs, and promotional activities.
  • Website analytics and other authorized digital technologies.

This Policy describes MatchPoint Health's privacy practices in connection with its role as a website and digital healthcare platform operator.

Where information is collected, maintained, or processed on behalf of an independent healthcare provider, additional healthcare privacy requirements may apply.

A participating healthcare provider's official Notice of Privacy Practices governs that provider's HIPAA-regulated uses and disclosures of protected health information.

Third-party websites, independent pharmacies, external applications, and unrelated services may maintain separate privacy policies.

2. Information We Collect

MatchPoint Health may collect information directly from you, automatically through your use of the Website, or from authorized service providers and business partners.

A. Personal Identification and Contact Information

This may include:

  • Full name.
  • Date of birth or age verification information.
  • Email address.
  • Telephone number.
  • Mailing, billing, or shipping address.
  • State of residence and physical location relevant to service eligibility.
  • Account username and authentication information.
  • Other information necessary to verify identity or administer an account.

B. Account and Transaction Information

We may collect information related to:

  • Account creation and registration.
  • Program selection and enrollment.
  • Subscription status and renewal dates.
  • Purchases, payment amounts, and billing history.
  • Refund and cancellation requests.
  • Promotional discounts and referral participation.
  • Customer support requests and correspondence.

Payment information may be processed by authorized payment processors subject to appropriate contractual and legal requirements.

The information available to MatchPoint Health may include payment tokens, card type, expiration information, partial payment card identifiers, and transaction records, rather than complete payment card numbers.

C. Health-Related Information

When using the Platform to request healthcare services, you may be asked to provide information concerning:

  • Your medical history.
  • Current symptoms and health concerns.
  • Height, weight, and other health measurements.
  • Current and prior medications.
  • Allergies and relevant medical conditions.
  • Lifestyle and wellness goals.
  • Treatment preferences.
  • Health questionnaires and medical intake responses.
  • Relevant laboratory results or other clinical documentation.
  • Communications with licensed healthcare providers.

Such information may be collected, accessed, stored, or processed by authorized clinical partners and technology service providers for legitimate healthcare-related purposes.

Where the information qualifies as protected health information under HIPAA, it will be handled in accordance with applicable HIPAA requirements and the responsible healthcare provider's Notice of Privacy Practices.

D. Technical and Device Information

When you interact with our Website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address.
  • Device type and identifiers.
  • Browser type and version.
  • Operating system.
  • Referring website or source.
  • Pages viewed and links selected.
  • Session duration and website interactions.
  • Approximate geographic information derived from technical data.
  • Website performance and diagnostic information.

This information may be used to maintain, secure, troubleshoot, and improve the Website.

E. Communications and Customer Support

If you contact MatchPoint Health, we may maintain records of your inquiries, messages, customer service interactions, and related communications.

These records may be used to respond to requests, investigate problems, document transactions, and improve service operations.

Sensitive health information should be communicated through designated secure patient channels whenever available.

3. How We Collect Information

We may collect information through the following methods.

Information You Provide Directly

This includes information entered into forms, registration pages, account profiles, checkout interfaces, support requests, surveys, and other communications.

Automatic Collection

Certain technical information may be collected through cookies, server logs, analytics tools, and similar technologies.

Authorized Partners and Service Providers

We may receive relevant information from organizations supporting our Platform, including identity verification providers, technology vendors, authorized healthcare partners, payment processors, and dispensing pharmacies, where legally permissible.

Marketing and Referral Interactions

If you interact with an advertisement, referral link, affiliate promotion, or other marketing campaign, we may receive information necessary to identify the campaign, determine promotional eligibility, or evaluate marketing performance.

We will not use protected health information for advertising or marketing in violation of HIPAA or other applicable privacy laws.

4. Cookies and Tracking Technologies

MatchPoint Health may use cookies and similar technologies to improve Website functionality, understand visitor interactions, maintain user sessions, and measure Website performance.

These technologies may include:

Essential Cookies

Used for core Website functions, account security, session management, and other necessary operations.

Analytics Technologies

Used to understand how visitors navigate the Website and identify opportunities to improve performance and usability.

Preference Cookies

Used to remember selected settings or preferences.

Advertising and Measurement Technologies

Where legally permitted, these technologies may help measure advertising performance and provide relevant promotional content.

We recognize that information about a person's interest in healthcare services may be sensitive.

MatchPoint Health will not knowingly disclose identifiable medical intake information, medical records, prescription information, or HIPAA-protected health information to advertising platforms for targeted advertising without a legally valid basis and any required authorization.

Advertising pixels and similar technologies must not be deployed on sensitive patient pages in ways that improperly disclose protected information.

Visitors may be able to manage optional cookies through available Website controls and browser settings.

Disabling certain cookies may affect Website functionality.

Some third-party technologies may maintain additional controls or opt-out mechanisms governed by their own privacy practices.

5. How We Use Your Information

MatchPoint Health may use personal information for legitimate business, operational, and legally authorized purposes, including:

Providing and Managing Services

  • Operating the Website and patient account interfaces.
  • Creating and managing user accounts.
  • Facilitating access to participating healthcare providers.
  • Supporting patient registration and program enrollment.
  • Coordinating authorized nonclinical administrative services.
  • Supporting prescription and pharmacy fulfillment workflows where legally permitted.

Billing and Transactions

  • Processing approved purchases.
  • Managing subscriptions and recurring payments.
  • Providing transaction confirmations.
  • Administering refunds and cancellations.
  • Investigating billing discrepancies.
  • Preventing payment fraud.

Communication

  • Responding to customer inquiries.
  • Sending account and service notifications.
  • Providing appointment and administrative reminders.
  • Communicating subscription or billing changes.
  • Providing legally required disclosures.

Platform Improvement

  • Monitoring performance and technical reliability.
  • Identifying and correcting errors.
  • Improving navigation and user experience.
  • Understanding general service demand.
  • Maintaining Platform security.

Marketing and Promotion

Where permitted by law and subject to applicable consent and authorization requirements, we may use appropriate contact and marketing information to:

  • Inform individuals about available healthcare programs.
  • Share newsletters or educational information.
  • Communicate promotional offers.
  • Administer referral or affiliate programs.
  • Measure permitted advertising performance.

Compliance and Protection

We may process information to comply with legal obligations, prevent fraud, protect systems, respond to lawful requests, and enforce applicable agreements.

6. Artificial Intelligence and Automated Technologies

MatchPoint Health's technology providers may use artificial intelligence, machine learning, or other automated technologies in connection with supported Platform functions.

Depending on the technologies implemented, these functions may include administrative workflow assistance, service routing, customer support, security monitoring, data analysis, and operational improvement.

Any processing of protected health information using such technologies must comply with applicable privacy and security requirements.

Where required, appropriate contractual safeguards, access restrictions, and authorizations must be in place.

Automated tools do not replace the independent professional judgment of licensed healthcare providers.

MatchPoint Health does not represent that an automated recommendation constitutes a medical diagnosis or prescription decision.

Any use of personal or health-related information to train or improve artificial intelligence systems is subject to applicable legal, contractual, and authorization requirements.

7. How We Share Information

MatchPoint Health may disclose information to authorized parties for lawful and appropriate purposes.

Independent Healthcare Providers

Information necessary to evaluate eligibility, coordinate appointments, support medical treatment, or administer healthcare programs may be shared with appropriately licensed Providers and authorized clinical entities.

Partner Pharmacies

Where a valid prescription is issued, relevant information may be shared with authorized dispensing pharmacies to support prescription verification, dispensing, delivery, and related services.

Technology and Service Providers

We may share appropriate information with vendors that assist with Website hosting, patient portal infrastructure, payment processing, account security, communications, customer service, and other business functions.

Such providers may be subject to contractual confidentiality, security, and privacy obligations appropriate to the information processed.

Corporate Affiliates and Business Transactions

Information may be transferred to authorized affiliates or successors in connection with a lawful merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.

Legal and Regulatory Requirements

We may disclose information when required or permitted by law, including in response to valid legal process, regulatory obligations, security incidents, fraud investigations, or circumstances involving a serious threat to health or safety.

With Your Direction or Consent

Information may be shared with other parties when you request or authorize the disclosure, subject to applicable law.

We do not share SMS marketing opt-in consent or mobile messaging enrollment information with unaffiliated third parties for their independent promotional purposes. Information may be shared with messaging service providers to deliver authorized communications.

We will not sell HIPAA-protected health information except where expressly permitted by law and supported by any required patient authorization.

8. Marketing Communications and SMS Privacy

MatchPoint Health may offer optional promotional communications through email, text messages, and other supported channels.

Marketing communications may include information about healthcare programs, educational resources, promotional discounts, and service updates.

Where applicable law requires advance consent for promotional or automated communications, MatchPoint Health will obtain that consent separately.

Consent to promotional communications is not a condition of purchasing healthcare services.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.

You may opt out of promotional text messages by replying STOP where supported or by following another disclosed opt-out method.

Message and data rates may apply.

Transactional and service-related communications may continue when legally permitted and necessary to administer an account or service.

SMS consent information will not be sold or shared with third parties for their unrelated marketing purposes.

Where HIPAA applies, the use of protected health information for marketing will comply with applicable authorization requirements.

9. Your Privacy Choices

You may have choices regarding the collection and use of your information.

Depending on the nature of the information and applicable law, these may include:

  • Managing optional Website tracking technologies.
  • Opting out of promotional emails.
  • Opting out of marketing text messages.
  • Updating account contact information.
  • Requesting access to personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion of eligible personal information.
  • Exercising applicable state consumer privacy rights.
  • Withdrawing consent or authorization where legally permitted.

Some information may need to be retained to comply with legal obligations, maintain required transaction records, prevent fraud, or meet healthcare record-retention requirements.

You may submit privacy requests to:

justinr@matchpointhealth.co

We may take reasonable steps to verify your identity before fulfilling a request.

10. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable consumer privacy laws.

Depending on your jurisdiction, the type of information involved, and whether a statutory exemption applies, these rights may include:

Right to Know and Access

Request confirmation of whether we process applicable personal information and obtain access to that information.

Right to Correction

Request correction of inaccurate personal information.

Right to Deletion

Request deletion of eligible personal information, subject to lawful exceptions.

Right to Data Portability

Request a copy of certain personal information in an appropriate portable format.

Right to Opt Out

Where applicable, opt out of certain targeted advertising, personal data sales, or legally defined profiling activities.

Rights Concerning Sensitive Data

Exercise applicable rights relating to sensitive personal information, including health-related data, where provided by law.

Right to Appeal

Where state law provides an appeal right, challenge a decision concerning a privacy rights request.

Protection from Unlawful Discrimination

Exercise applicable privacy rights without unlawful discrimination or retaliation.

Certain healthcare information may be subject to HIPAA or specialized medical privacy laws instead of, or in addition to, general consumer privacy laws.

To submit a request or inquire about state-specific rights, contact:

justinr@matchpointhealth.co

Requests will be reviewed and addressed within the time periods required by applicable law.

11. Accessing, Correcting, and Deleting Information

You may request access to or correction of applicable account information by contacting MatchPoint Health.

We may decline or limit a request when permitted or required by law, including where information must be preserved for legitimate legal, regulatory, security, financial, or healthcare purposes.

Deletion of a MatchPoint Health website account does not necessarily result in deletion of medical records maintained by independent healthcare providers.

Requests concerning records maintained by a Provider should be directed to the responsible Provider or designated privacy office.

12. Data Security

MatchPoint Health recognizes the importance of protecting personal and health-related information.

We employ or require appropriate administrative, technical, and organizational safeguards consistent with our role and applicable legal obligations.

Depending on the system and information involved, safeguards may include controlled access, authentication, secure communications, access monitoring, vendor security requirements, and procedures for responding to suspected security incidents.

No internet-based system or electronic transmission method can be guaranteed completely secure.

Users are responsible for maintaining the confidentiality of their passwords and account credentials.

You should promptly notify us of suspected unauthorized account activity.

When a security or privacy incident triggers legal notification obligations, affected individuals and appropriate authorities will be notified as required by law.

13. Information Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business operations, satisfy contractual obligations, comply with applicable laws, resolve disputes, and protect legitimate interests.

Retention periods may vary depending on the type of information and the applicable legal requirements.

Medical records and protected health information maintained by independent healthcare Providers are subject to their applicable record-retention obligations.

Information will be securely deleted, deidentified, or otherwise disposed of when appropriate and legally permissible.

14. Children's Privacy

MatchPoint Health healthcare programs are intended for individuals aged 18 years or older.

We do not knowingly offer patient enrollment or prescription programs to children under 18 through the Platform.

We do not knowingly solicit personal information from children under 13 through the public Website.

If we learn that information was collected from a child in violation of applicable law, we will take appropriate steps to address the situation.

Parents or guardians who believe a child has improperly provided information may contact:

justinr@matchpointhealth.co

15. Third-Party Websites

The Website may contain links to external websites, pharmacy resources, payment processors, and other third-party platforms.

Those third parties may independently collect or process information pursuant to their own privacy practices.

MatchPoint Health is not responsible for the privacy practices of unrelated third-party websites that it does not control, except to the extent required by applicable law.

We encourage you to review the privacy policies of external services before providing information.

16. Changes to This Privacy Policy

MatchPoint Health may update this Privacy Policy to reflect changes in its business operations, technologies, service relationships, or legal requirements.

The updated Policy will be made available on the Website with its revised date.

When material changes require additional notice or consent under applicable law, we will provide the required notice or obtain the necessary consent.

Information will be handled in accordance with applicable privacy obligations.

PART II — HEALTHCARE PRIVACY AND NOTICE OF PRIVACY PRACTICES

17. Your Health Information, Your Rights, and Our Responsibilities

We understand that healthcare information deserves special protection.

MatchPoint Health facilitates access to medical services provided by independent licensed healthcare professionals and authorized clinical entities.

Certain health information collected through the Platform may qualify as Protected Health Information ("PHI") under HIPAA.

The privacy responsibilities associated with that information depend on the legal roles of the organizations collecting, maintaining, accessing, or processing it.

Independent healthcare Providers and other HIPAA-covered entities are responsible for complying with applicable medical privacy requirements.

MatchPoint Health and its technology or administrative partners must comply with the privacy and security requirements applicable to their respective roles.

The following sections summarize important healthcare privacy rights and commonly permitted uses and disclosures of PHI.

They do not replace or modify the official Notice of Privacy Practices issued by the healthcare entity responsible for your medical information.

The applicable clinical Notice of Privacy Practices governs the privacy rights, disclosures, and procedures associated with your medical records.

18. Your Rights Regarding Protected Health Information

Under HIPAA and applicable law, patients generally have important rights concerning their protected medical information.

A. Access to Medical Records

You may request access to or copies of eligible medical records maintained by the responsible healthcare entity.

Records may be supplied in electronic or paper form, subject to applicable requirements.

HIPAA generally requires a covered entity to respond to an access request within 30 days, subject to permitted extensions and other applicable requirements.

Reasonable fees may apply where legally permitted.

B. Request Corrections

You may request an amendment to medical information you believe is inaccurate or incomplete.

The responsible healthcare entity will review the request and respond according to applicable legal requirements.

C. Request Confidential Communications

You may request that the responsible healthcare entity communicate with you through a particular method or at an alternative location.

Reasonable requests will be handled in accordance with applicable law.

D. Request Restrictions on Disclosures

You may request restrictions on certain uses or disclosures of your protected health information.

Healthcare entities are not required to agree to every restriction, but certain restrictions must be honored under HIPAA.

For example, when an individual pays out of pocket in full for certain healthcare services, the individual may have the right to restrict disclosure of related information to a health plan for payment or healthcare operations, subject to applicable exceptions.

E. Accounting of Disclosures

You may request an accounting of certain disclosures of protected health information made during the applicable reporting period, generally up to six years.

HIPAA provides exceptions for specified disclosures, including many disclosures made for treatment, payment, and healthcare operations.

F. Obtain a Copy of the Applicable Privacy Notice

You may request a paper copy of the responsible healthcare entity's Notice of Privacy Practices, even if you previously received or agreed to electronic delivery.

G. Designate a Personal Representative

A person legally authorized to act on your behalf, such as an individual holding valid healthcare power of attorney, may exercise applicable privacy rights consistent with law.

H. File a Privacy Complaint

If you believe your medical privacy rights have been violated, you may file a complaint with the responsible healthcare entity or the U.S. Department of Health and Human Services Office for Civil Rights.

You may not lawfully be retaliated against for filing a privacy complaint.

19. How Protected Health Information May Be Used and Disclosed

HIPAA-covered healthcare providers and their authorized business associates may use or disclose protected health information for purposes permitted or required by law.

Commonly permitted uses and disclosures include:

A. Treatment

Healthcare Providers may use or share relevant health information with other authorized professionals involved in your treatment.

This may include medical consultations, evaluating treatment suitability, prescribing medication, coordinating pharmacy services, and appropriate clinical follow-up.

B. Payment

Health information may be used or disclosed as legally permitted to collect payment, process billing, administer authorized transactions, and support applicable payment activities.

Although MatchPoint Health operates on a cash-pay model, certain payment-related activities may still require the lawful processing of information connected to healthcare services.

C. Healthcare Operations

Covered entities may use or share protected health information for authorized healthcare operations, including quality improvement, compliance, auditing, care coordination, and administrative functions.

D. Public Health and Safety

Health information may be disclosed when legally permitted or required for public health reporting, medication safety, product recalls, communicable disease reporting, or prevention of serious threats to health and safety.

E. Research

Health information may be used or disclosed for research when applicable legal conditions, authorizations, waivers, or other safeguards are satisfied.

F. Legal and Regulatory Compliance

Disclosure may be required or permitted in connection with valid legal process, regulatory investigations, healthcare oversight, or other lawful obligations.

G. Other Legally Authorized Purposes

Depending on the circumstances and applicable law, information may be disclosed for organ and tissue donation, medical examiner activities, workers' compensation, certain law enforcement requests, and other purposes specifically permitted by law.

Any such uses or disclosures must comply with applicable privacy requirements.

20. Your Choices About Sharing Medical Information

In certain circumstances, you may specify preferences concerning how a healthcare provider uses or shares your medical information.

These circumstances may include:

  • Sharing relevant information with family members, close friends, or individuals involved in your care.
  • Communicating in disaster relief or emergency circumstances.
  • Disclosing information to a personal representative.
  • Other situations in which applicable law permits patient choice.

When a patient cannot communicate a preference, a healthcare Provider may make a legally permitted disclosure based on professional judgment, the patient's best interests, or other applicable criteria.

Your preferences and rights will be governed by the responsible healthcare entity's Notice of Privacy Practices and applicable law.

21. Uses Requiring Specific Authorization

Certain uses or disclosures of protected health information require a valid written authorization unless an exception applies.

These may include:

Marketing

Uses or disclosures of PHI for marketing activities when HIPAA requires patient authorization.

Sale of Protected Health Information

Disclosures qualifying as a sale of PHI under HIPAA, unless legally exempt or supported by the required authorization.

Psychotherapy Notes

Certain uses or disclosures of psychotherapy notes, subject to applicable exceptions.

Other Restricted Disclosures

Any additional activities for which federal or state law requires specific authorization.

Patients may generally revoke an authorization in writing, subject to applicable exceptions and actions already taken in reliance on it.

MatchPoint Health will not treat general website acceptance or agreement to receive promotional messages as a substitute for a required HIPAA authorization.

22. Healthcare Communications and Confidentiality

Authorized healthcare Providers may communicate with patients concerning appointments, treatment-related matters, prescription status, and other legitimate clinical needs.

Communications may occur through secure patient portals, email, telephone, or text messaging where appropriate and legally permissible.

Electronic communication methods may carry risks, including unauthorized access to messages, devices, or accounts.

Patients should use designated secure channels for sensitive clinical communications whenever possible.

Healthcare Providers are responsible for honoring applicable requests for confidential communications and providing any legally required disclosures or consents.

23. Use of Artificial Intelligence in Healthcare Operations

Independent healthcare Providers and their authorized technology partners may use appropriately governed artificial intelligence or machine learning systems for certain administrative, analytical, or clinical workflow support purposes.

Where protected health information is processed by these systems, applicable HIPAA and other legal requirements must be followed.

Any necessary vendor agreements, access controls, privacy protections, and authorizations must be maintained.

Automated systems do not independently replace the professional medical judgment of licensed Providers.

Patients' rights regarding protected health information continue to apply when authorized technologies are used in healthcare operations.

24. Responsibilities of Healthcare Privacy-Regulated Entities

Healthcare entities subject to HIPAA are generally required to:

  • Maintain the privacy and security of protected health information.
  • Implement legally required safeguards.
  • Provide an applicable Notice of Privacy Practices.
  • Follow the duties and privacy practices described in that notice.
  • Respond to eligible patient privacy rights requests.
  • Limit uses and disclosures as required by law.
  • Notify affected individuals of reportable breaches in accordance with applicable notification requirements.
  • Follow more protective state privacy laws where applicable.
  • Refrain from retaliating against patients who exercise protected privacy rights.

MatchPoint Health will comply with applicable obligations arising from its role in supporting healthcare services.

The legal duties of the clinical entities responsible for medical records are not transferred to MatchPoint Health simply because patients access those services through a MatchPoint Health-branded interface.

25. Applicable Clinical Notice of Privacy Practices

Healthcare services accessed through MatchPoint Health are furnished by independent licensed Providers and participating medical entities.

Where a participating Provider is covered by the applicable clinical Notice of Privacy Practices, that notice describes how the responsible covered entity uses, discloses, maintains, and protects medical information.

Patients may review the clinical privacy notice made available by the participating healthcare provider.

Clinical Notice of Privacy Practices:
https://openloophealth.com/notice-of-privacy-practices

Patients should refer to the applicable clinical notice for information about the responsible medical entities, covered activities, privacy rights procedures, and designated clinical Privacy Officer.

If a different healthcare entity furnishes clinical services, that entity's own Notice of Privacy Practices may apply.

26. Privacy Complaints and Reporting

If you have questions or concerns regarding MatchPoint Health's website privacy practices, account information, marketing communications, or nonclinical data handling, contact:

MatchPoint Health
Email: justinr@matchpointhealth.co
Website: https://matchpointhealth.co

For complaints involving protected health information maintained by a participating healthcare provider, you may contact that provider's designated Privacy Office using the information in its applicable Notice of Privacy Practices.

You may also submit qualifying HIPAA privacy complaints to:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-877-696-6775
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/

Individuals will not be retaliated against for filing a privacy complaint or exercising rights protected by law.

27. Updates to Healthcare Privacy Notices

The healthcare entities responsible for protected health information may revise their Notices of Privacy Practices in accordance with applicable law.

Changes may apply to protected health information maintained by those entities to the extent legally permitted.

The current applicable Notice of Privacy Practices will be made available through the responsible Provider or other authorized channels.

PART III — GENERAL PRIVACY PROVISIONS

28. International Access

MatchPoint Health's healthcare programs are intended for eligible adults located in authorized jurisdictions within the United States.

Individuals accessing the Website from other countries should understand that information may be processed in the United States, subject to applicable legal requirements.

Access to the Website from outside the United States does not establish eligibility to receive telehealth services.

29. Additional Legal Protections

Nothing in this Privacy Policy limits privacy rights or protections that cannot lawfully be waived.

Where applicable federal, state, or specialized healthcare privacy laws impose requirements more protective than those described here, those legal requirements will govern.

The operation of MatchPoint Health's Website and patient interfaces will be subject to the laws applicable to the relevant information, activity, and responsible organization.

30. Contact MatchPoint Health

For privacy inquiries, personal information requests, questions about Website practices, or general concerns, please contact:

MatchPoint Health
Operated by MatchPointJR LLC
Website: https://matchpointhealth.co
Email: justinr@matchpointhealth.co

For requests concerning medical records or HIPAA-protected clinical information, patients should contact the relevant healthcare Provider or designated Privacy Office identified in the applicable clinical Notice of Privacy Practices.

© 2026 MatchPoint Health. All Rights Reserved.

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